Privacy Policy
Effective Date: December 2024 (updated)
ISIC Thailand by Sharp Interchange (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Personal Data Protection Act (PDPA) of Thailand.
By using our services or providing us with your personal data, you consent to the practices described in this Privacy Policy.
1. Collection of Personal Data
We may collect the following types of personal data when you interact with our services:
Identification Information: Name, nationality, gender, date of birth, and identity card number (if applicable).
Contact Information: Address, email address, and phone number.
Financial Information: Bank account details, payment history, and transaction records.
Usage Data: Information on how you interact with our website, app, or services (e.g., IP address, browsing history, and device details).
Customer Service Data: Any information provided when contacting our support team or responding to inquiries.
Other Personal Data: Any other data that you voluntarily provide to us through forms, surveys, or other means.
2. Use of Personal Data
We may use your personal data for the following purposes:
To provide you with our products and services.
To process transactions, payments, and fulfill orders.
To communicate with you, including responding to inquiries, providing customer support, and sending important updates related to your account or services.
To improve our services and website functionality based on your preferences and usage.
To send marketing communications, promotions, and newsletters (subject to your consent).
To comply with legal obligations, resolve disputes, and enforce agreements.
3. Legal Basis for Processing Personal Data
We process personal data based on the following legal grounds:
Your Consent: Where you have given explicit consent for us to collect, use, or process your data for specific purposes (e.g., marketing communications).
Contractual Necessity: Where processing is necessary to fulfill a contract or provide services that you have requested.
Legal Obligation: Where processing is necessary to comply with legal or regulatory requirements.
Legitimate Interests: Where processing is necessary for our legitimate business interests, provided these interests do not override your privacy rights.
4. Disclosure of Personal Data
We may share your personal data with the following entities:
Third-party service providers who assist with our operations (e.g., payment processors, marketing, IT services, etc.).
Business partners for joint marketing or promotions (with your consent, where required).
Government authorities or legal entities when required by law or to comply with legal obligations, requests, or court orders.
In the event of a business transfer (e.g., mergers, acquisitions, or sale of assets), your personal data may be transferred as part of that transaction.
5. International Data Transfers
Your personal data may be transferred to and processed in countries outside of Thailand. When we transfer personal data internationally, we will ensure that appropriate safeguards are in place to protect your information in accordance with applicable laws.
6. Data Security
We implement reasonable physical, technical, and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
7. Retention of Personal Data
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. When your personal data is no longer required, we will securely delete or anonymize it.
8. Your Rights
Under the PDPA, you have the following rights in relation to your personal data:
Right to Access: You can request access to the personal data we hold about you.
Right to Rectification: You can request correction of inaccurate or incomplete personal data.
Right to Erasure: You can request the deletion of your personal data under certain circumstances.
Right to Restrict Processing: You can request the restriction of processing of your personal data in certain situations.
Right to Object: You can object to the processing of your personal data for direct marketing purposes.
Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
Right to Withdraw Consent: If we process your personal data based on consent, you can withdraw your consent at any time.
To exercise these rights, please contact us at hello@sharpinterchange.org.
9. Cookies and Tracking Technologies
We may use cookies, web beacons, and similar technologies to collect usage data and improve your experience on our website. You can control cookie settings through your browser, but please note that some parts of our website may not function properly without cookies.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. Any updates will be posted on this page with the revised date of the policy. Please review this Privacy Policy periodically to stay informed about how we are protecting your personal data.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact us at:
ISIC Thailand by Sharp Interchange
141 Aumpawa Road, Chanthaburi, 22000, Thailand
Phone: 039620000
Email: hello@shaprinterchange.org
Website: https://www.sharpinterchange.org